Shipping policy

<h2>Shipping</h2>
<p>We ship from our workshop in Brisbane, Queensland, via Australia Post and partner couriers.</p>

<h3>Rates</h3>
<ul>
  <li>Free standard shipping on orders over <strong>$75 AUD</strong> Australia-wide.</li>
  <li>Standard shipping under $75: flat <strong>$9.95</strong>.</li>
  <li>Express shipping: flat <strong>$14.95</strong>.</li>
  <li>International (NZ): from <strong>$19.95</strong>, calculated at checkout.</li>
</ul>

<h3>Delivery times</h3>
<ul>
  <li>Capital cities (Brisbane, Sydney, Melbourne, Adelaide, Canberra): 2–4 business days.</li>
  <li>Perth, Hobart, Darwin: 4–7 business days.</li>
  <li>Regional and remote: 5–10 business days.</li>
  <li>Express: 1–3 business days for metro areas.</li>
  <li>New Zealand: 5–10 business days.</li>
</ul>

<p>Orders placed before 1pm AEST on a business day ship same day. Orders placed after that ship the next business day.</p>

<h3>Tracking</h3>
<p>Tracking link emailed when your parcel is collected by the carrier. Also visible from your account page or via Track Order in the footer.</p>

<h3>Lost or damaged parcels</h3>
<p>Email <a href="mailto:contact@peachiepet.com.au">contact@peachiepet.com.au</a> with your order number. We resolve with the carrier within 5 business days.</p>